Privacy Policy

Last Updated: 11-01-2025

At Vexa Web, your privacy matters.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect information to provide a smooth, secure, and personalized experience.
The types of information we collect include:

1.1 Personal Information

When you sign up, fill out a form, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Business name

  • Project or website details

1.2 Automatic Data (Cookies & Analytics)

When you visit our website, we may automatically collect:

  • Your IP address and browser type

  • Device information

  • Pages visited and time spent

  • General location (city or country)
    This helps us understand how visitors use our site so we can improve our experience.

2. How We Use Your Information

We use your information to:

  • Provide and manage our website-building services

  • Communicate with you about your project or support requests

  • Send important updates (like launch confirmations or service notices)

  • Improve our website and customer experience

  • Send marketing emails — only if you opt in

We never sell, rent, or trade your personal data.

3. Email & Communication Preferences

When you contact us or subscribe to our newsletter:

  • You’ll only receive emails relevant to your inquiry or subscription.

  • You can unsubscribe anytime with one click at the bottom of any email.

  • Support emails (for project updates, billing, or system notices) are considered essential and cannot be unsubscribed from.

4. Data Storage & Security

We take security seriously.
All data is stored on secure servers with encryption and restricted access.
We use SSL (Secure Socket Layer) technology to protect your data during transmission.

While no online service is 100% risk-free, we continuously monitor and improve our systems to ensure your information remains safe.

5. Cookies & Tracking Technologies

Cookies help us:

  • Remember your preferences

  • Analyze website traffic

  • Improve your browsing experience

You can disable cookies anytime in your browser settings, but some parts of the site may not function properly without them.

6. Third-Party Services

We may use trusted third-party providers for:

  • Website analytics (e.g., Google Analytics)

  • Payment processing (e.g., Stripe, PayPal)

  • Email communication and hosting

These providers have their own privacy policies, and we recommend reviewing them.
We ensure all third parties comply with applicable data protection laws.

7. Data Retention

We keep your data only for as long as necessary:

  • Project data: retained while your hosting plan is active.

  • Account or contact data: retained until you delete your account or request removal.

When data is no longer needed, it’s securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing emails

  • Request a copy of your stored data

To exercise these rights, contact us at
📧 support@vexaweb.com

9. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect or store data from anyone under 13 years old.
If you believe we have such data, please contact us, and we’ll remove it immediately.

10. Policy Updates

We may update this Privacy Policy occasionally.
The latest version will always be available on this page, with the “Last Updated” date revised accordingly.
We encourage you to check this page periodically to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:
📧 support@vexaweb.com
🌐 www.vexaweb.com